COVID-19 Health and Safety Guidelines
Your peace of mind is our priority. This is why we provide on-site COVID testing for you to continue your relaxing stay with us. (At an additional cost.)
Please send your test request to reservations@staging-paraderohotels.kinsta.cloud
General property information
- Open-air guest quarters and common spaces that promote social distancing
- Outdoor activities & dining
Among Employees
- Up-to-date training on the latest health and safety hygiene and COVID-19 protocols
- Twice-daily temperature check
- Uniforms are washed on site every day
- The use of a face masks, gloves and eye protection
- Open-air staff quarters that promote social distancing
Employee Transportation During Transfers and Excursions
- Temperature check before boarding vehicle
- The use of an antibacterial gel
- Social distancing
- The mandatory use of a face mask and face shield
- Disinfection of vehicles between each use
Guest Transportation During Transfers and Excursions
- Temperature check before boarding vehicle
- The use of an antibacterial gel
- Social distancing
- The use of a face mask
- Disinfection of vehicles between each use
- Face mask and antibacterial kits available
For Your Safety
During Your Stay
Guest Check In
- Temperature check on arrival
- Sanitation of hands, shoes, and luggage
- Verification of guest travel history before check in
- Face mask and antibacterial kits available for guests
- Guests will be briefed on COVID-19 guidelines in the resort and in the wider Baja California Sur region
- Sanitized room keys
- Paperless check in to minimize high touch points
Food & Beverage
- 6 foot distance between tables
- Limited occupancy to promote social distancing
- Tables and chairs sanitized after each use
- Electronic menus with the use of QR codes
- Temperature check upon entering restaurant
Rooms
- Guest rooms sanitized before check in
- Staff will have limited access to guest rooms unless otherwise arranged
- Hygiene and cleaning protocols focus on high-contact surfaces
- Guests can request the level of housekeeping services they wish to receive
Spa
- Strict hygiene and sanitation measures enforced at all times
- Access to the spa by request only
- Treatment room tables and supplies will be sanitized between treatments
Common areas
- Pool chairs will be cleaned between every use and are spaced out to ensure appropriate physical distancing
- Furniture and décor will be cleaned and sanitized after each use
- Hand washing/sanitizing stations in all common areas
Activities
- Activities will be modified to promote social distancing
- Paradero can provide private activities for individual families or groups on request (additional charges may apply)
- We recommend that guests follow stringent hygiene practices of regular hand washing and sanitation, limited hand-face contact, social distancing, and the use of face masks
