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FAQ´S
Do you offer parking service? Does it have additional cost?
We do offer complementary parking service for all our visitors
Does the hotel have laundry?
No, there are no laundry services
Does the hotel have hot water?
All of our suites feature hot and cold water
Does the hotel have high speed internet access in the rooms and in the areas?
Yes, the speed is between 12 and 15 mbps
Does the hotel have air conditioner?
Yes, all the rooms have air conditioner
Is the area safe to explore by myself?
The Todos Santos and Pescadero area is completely safe, should you like to go hiking, we will be glad to offer a guided tour
Does the hotel accept children?
No, all of our guests must be 18 years old or above
Is the hotel all inclusive?
No, we are an experience inclusive hotel and we offer complimentary experiences per day
Does the hotel have beach access?
We are not an oceanfront hotel, however, we offer beach set ups so you can enjoy the beach
Is the transportation included in the rate?
No, the transportation is an additional service not included in the room's rate
What are the costs for transportation services?
Our airport transportation service has a cost of $210USD tax inclusive per single trip
Does the hotel have TV's?
No. We invite our guests to enjoy nature and have meaningful connections with each other
Does the hotel have room service?
We do offer room service at the restaurant's service hours from 7:00 am to 9:30 pm
Does the hotel have morning coffee service?
No
Are there any rooms that can accommodate more than 2 people?
Yes, our Garden Suites with two queen beds can accommodate up to three people with an extra charge of $150 USD per night plus tax and fees
Do you offer car rental services?
No
Do you have boards in the hotel that we can rent to surf? If so, what is the cost?
We do not have surf boards to rent
Do you offer aquatic activities?
Yes, we offer activities such as surf, beach set up and, of course our Catamaran Sea of Cortez Experience
Does the hotel have bikes that we can borrow to explore the area?
We do offer a guided Bike Ride Experience. There are no bikes to borrow
Does the hotel have a gym?
Yes, we have a functional gym
Is the hotel pet friendly?
Yes
Do you accept cash?
Yes
I want to do private Experiences, is that possible?
Yes, please ask us for more information and prices
Does the restaurant have vegan/vegetarian/kosher/gluten free options?
Yes, we have vegan, vegetarian, pescatarian and gluten free options
Do I have to book a table at the restaurant in advance if I'm a guest at the hotel?
No, if you are a guest, you have priority over external visits
Do I need to prebook complimentary experiences?
Yes, we recommend to do so. This is to make sure we create the perfect itinerary to enjoy your experience at the fullest
Services
Experiences
Exclusive
Does it have additional cost?
No, there are no laundry services.
Does it have additional cost?
No, there are no laundry services.
Does the hotel have laundry?
No, there are no laundry services.
Does the hotel have hot water?
No, there are no laundry services.
Does the hotel have high speed internet access in the rooms and in the areas?
No, there are no laundry services.
Does the hotel have air conditioner?
No, there are no laundry services.
Is the hotel all inclusive?
No, there are no laundry services.
Is there a meal plan?
No, there are no laundry services.
Does the hotel have TV's?
No, there are no laundry services.
Does the hotel have a meeting room?
No, there are no laundry services.
Does the hotel have room service?
No, there are no laundry services.
Does the hotel have morning coffee service?
No, there are no laundry services.
Does it have additional cost?
No, there are no laundry services.
Does it have additional cost?
No, there are no laundry services.
Does the hotel have laundry?
No, there are no laundry services.
Does the hotel have hot water?
No, there are no laundry services.
Does the hotel have high speed internet access in the rooms and in the areas?
No, there are no laundry services.
Does the hotel have air conditioner?
No, there are no laundry services.
Is the hotel all inclusive?
No, there are no laundry services.
Is there a meal plan?
No, there are no laundry services.
Does the hotel have TV's?
No, there are no laundry services.
Does the hotel have a meeting room?
No, there are no laundry services.
Does the hotel have room service?
No, there are no laundry services.
Does the hotel have morning coffee service?
No, there are no laundry services.
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